Privacy Policy
Your Privacy Is Important To Us

Updated: 2/14/2025

Our Commitment To Privacy

We provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to information collected or submitted on the FastWebEngine website. Any changes to our Privacy Policy will be posted on this page.

The Information We Collect

On some pages of our website you can submit requests to receive information. The personal information we collect on these pages includes your Name, Email Address and Phone Number. On pages where you can register for an account, we collect your Name, Email Address, Billing Address, Phone Number and Payment Details so that we can bill you for services we provide, contact you regarding our services, and to assist you in maintaining your account.

On some pages of our website we may place a cookie that will identify you as new visitor, repeat visitor or customer. We use this information to monitor traffic on our website, which allows us to better understand what information may be relevant to our visitors' needs. The cookie will also allow our Client Portal to know whether you are logged in or not, or whether you have set your web browser to remember your login details so that they will not need to be re-entered when you revisit your account.

All web browsers provide the ability to clear these cookies from your system. To learn more about managing the cookie settings in your web browser please visit the following links:

For general information about cookies visit: www.allaboutcookies.org

The Way We Use Information

When you submit an information request we use the information you provide for reference to your inquiry. We do not share this information with outside parties unless you specifically make a request for us to do so.

You can register and maintain an account for our services by placing an order. When you maintain an account for our services, we will not share any personally identifiable information about you for purposes other than:

  • To maintain correspondence with you regarding our products, services and technical support
  • Payment processing subject to our partners agreement to keep your information confidential
  • As otherwise needed to protect or enforce our rights or the rights of others
  • At the request of law enforcement or regulatory agencies

We never use or share your personally identifiable information in ways unrelated to the ones described above, including sharing with third party email or other marketing lists. We prohibit unrelated use of your information.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and to ensure the correct use of your information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. If you maintain an account for services with us you have full control over the information we maintain when you login to the Client Portal. You may also cancel your account with us at any time.

Our Commitment To Children's Privacy

Protecting the privacy of the children is especially important. For that reason, we never collect or maintain information from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. Our services are not directed to individuals under 18.

How To Correct Your Information

To protect your privacy and security, we take reasonable steps to verify your identity before granting access to or making corrections to any account you maintain with us. We use this procedure to better safeguard your information. Account holders can correct the information we collect within the Client Portal or by Contacting Us.

How To Contact Us

You may contact us at any time by phone, email or within your Client Portal account. Visit our Contact Us page for further details.

Questions, Comments and Suggestions

We welcome your comments and questions regarding our policies. We are dedicated to providing exceptional service and appreciate your feedback. Please contact us if you have any questions, concerns or need further assistance.